Charting Courses
Skillset
Instructional Design /
E-learning
Specialist in developing learner-centric instructional materials that drive engagement and knowledge retention. Expertise encompasses:
- Conducting needs analysis to align training objectives with organizational goals.
- Measuring learning outcomes and iterating on content for continuous improvement.
- Applying ADDIE, SAM, or Agile methodologies to create effective instructional strategies.
- Crafting storyboards, scripts, and prototypes for digital and blended learning experiences.
- Designing and deploying E-learning solutions using industry-steering tools including Articulate, Camtasia, Captivate, Vyond.
- Utilizing industry-leading visual design and presentation tools including Adobe Photoshop, Illustrator and After Effects, as well as MS Powerpoint and others.
Knowledge Management
Expert in creating and maintaining systems that organize, store, and disseminate critical organizational knowledge. Skilled in:
- Designing scalable knowledge repositories and taxonomy frameworks.
- Facilitating collaboration through knowledge-sharing tools including Confluence, SharePoint, Google workspace and proprietary intranets.
- Analyzing workflows to identify gaps and opportunities for improved information flow.
- Implementing strategies for knowledge retention, transfer, and access across diverse teams.
- Applying metadata, tagging, and search optimization to enhance data retrieval.
Instructional Technology
Proficient in leveraging technology to enhance educational experiences and workplace training. Competencies include:
- Implementing and managing Learning Management Systems (LMS) such as Brainshark, Thought Industries, Cornerstone, Highspot, Canvas and Moodle.
- Evaluating emerging educational technologies to align with organizational objectives.
- Supporting technology adoption and troubleshooting in diverse learning ecosystems.
- Integrating multimedia tools, virtual labs, and simulations into learning environments from Panopto, JWPlayer, Wistia and others.
Web Development / Design
Full-stack developer with a strong foundation in building dynamic, responsive, and user-friendly web applications. Core skills include:
- Proficiency in HTML, CSS, JavaScript, and frameworks including Bootstrap, React, jQuery.
- Designing and optimizing relational databases, including MySQL.
- Ensuring cross-platform compatibility and implementing accessibility standards (WCAG).
- Deploying and managing websites using cloud platforms like AWS and Google Cloud.
Experience
Employment
2016 - Current
HylandE-Learning Developer
Revenue Enablement
- Partners with stakeholders to continuously refine and expand enablement frameworks, aligning knowledge management efforts with organizational goals and evolving market needs.
- Applies data-driven insights to optimize content delivery, ensuring the scalability and relevance of enablement resources over time.
- Developed and implementing an organization-wide knowledge-base intranet, centralizing critical resources to enhance collaboration and information sharing across Sales, Marketing, Customer Success, Professional Services, and Renewals departments.
- Launched and manages an external Revenue Enablement Highspot platform, streamlining resource access, training, and support for internal teams and global partners.
- Established a Revenue Enablement Confluence space, enabling departmental alignment through structured knowledge-sharing practices and collaborative decision-making.
- Develops targeted courses and curricula, equipping teams with the skills and information needed to drive revenue growth.
- Maintains and curates organization-wide media assets within state-of-the-art repositories, ensuring accessibility, consistency, and scalability.
2008 - 2016
HylandE-Learning Developer
Education Services
- Co-developed Version 2.0 of an enterprise-level Learning Management System (LMS), enhancing learning, user experience and scalability for customers and partners
- Expanded the course catalog by designing and integrating modern, interactive e-learning modules aligned with organizational updates and campaigns
- Collaborated with cross-departmental teams to successfully plan and host biannual conferences, bolstering certification numbers and fostering professional growth and community engagement from customers and partners.
2007 - 2012
John Carroll University & VMCADAdjunct Faculty
- Developed and implemented cloud-based course grading, improving transparency and feedback delivery for students and administration.
- Crafted original digital media curricula rooted in industry trends and emerging technologies to enhance student learning outcomes
- Mentored students in creative and technical disciplines, fostering professional skill development, critical thinking, and problem-solving
2002 - 2008
Great Lakes PublishingArt Director - Custom Media
- Collaborated with clients to conceptualize and develop innovative web media solutions to enhance user engagement.
- Established digital asset management practices, ensuring consistent access to resources and streamlining workflows.
Education
UC Irvine
Masters of Arts progressingInstructional Design
Studying strategies for knowledge dissemination, contemporary and emerging instructional technology tools, and learning management systems. Coursework includes advanced e-learning development, as well as theories and methodologies of applying technology for effective knowledge retention.
Kent State University
Bachelor of the ArtsVisual Communication Design
Secondary Education & Philosophy minors
Developed a strong communications foundation developing expertise in designing intuitive interfaces and engaging multimedia content. Gained mastery in tools and design methodologies that enhance knowledge sharing, content organization, information architecture and learning outcomes directly applicable to knowledge management instructional strategies.
Certifications
Recommendations
Adam is the go-to resource across the Commercial Organization for information sharing, best practices, design for both internal and partner facing information, tools management, and so much more!
Adam's skill set is very niche and allows him to support so many different types of requests, and oftentimes under very short deadlines. He does all of this with professionalism and a smile.
Adam is a consistent top performer and continues to challenge boundaries in new ways to keep things engaging!
Adam, on our Revenue Enablement team, is our resident Academy expert. On top of the many other areas he excels in, he practuically built the entire Academy site single-handedly. The thing is though, 99.9% of the projects Adam's given are last minute and needed yesterday or now (not at all typical of sales people, wink-wink). It doesn't matter though, he's always willing to drop everything and help out to make sure we all meet our deadlines while remaining cool, calm and collected.
So much thanks to Adam for prioritizing and re-prioritizing his efforts, supporting, and helping build, and launch our Managed Offerings enablement space for all to take advantage of. This was a huge undertaking and Adam stepped up to the plate to make it happen as soon as our idea was ready. His attention to detail and suggestions for UI design are so helpful. And his ability to push to the deadline was nothing short of awesome.
Let's Talk
Thank you for taking the time to explore my work in instructional design and knowledge management. Hopefully you have seen how fortunate I've been through years of experience developing knowledge-sharing systems and learning programs that bring a user-focused approach to specific audiences. And I hope you found my work examples insightful, enhancing the understanding that effective learning experiences and streamlined knowledge solutions can elevate your organization.
If you’re interested in collaborating or have any questions about my experience and services, I’d love to hear from you! Whether you need custom learning solutions, knowledge management strategies, or simply want to discuss potential opportunities, feel free to reach out via email. Let’s connect and create impactful learning experiences together!